{
    "info": {
        "author": "Thomas Scholtz",
        "author_email": "thomas@labs.epiuse.com",
        "bugtrack_url": null,
        "classifiers": [
            "Development Status :: 2 - Pre-Alpha",
            "Intended Audience :: Developers",
            "Natural Language :: English",
            "Programming Language :: Python :: 3.7"
        ],
        "description": "# clientcentral-api-python\n[![version](https://img.shields.io/badge/version-8.2.0-green.svg)]()\n[![Commitizen friendly](https://img.shields.io/badge/commitizen-friendly-brightgreen.svg)](http://commitizen.github.io/cz-cli/)\n[![semantic-release](https://img.shields.io/badge/%20%20%F0%9F%93%A6%F0%9F%9A%80-semantic--release-e10079.svg)](https://github.com/semantic-release/semantic-release)\n\n# Install\n```bash\npip install clientcentral --user\n```\n# Upgrading\n```bash\npip install --user --upgrade clientcentral\n```\n\nA specific version can also be installed by adding the tag:\n```bash\npip install --user --upgrade clientcentral==8.2.0\n```\n\n# Requirements\nThis library was built and tested on `Python 3.7.4` a minimal Python version of `Python 3.6.x` is required.\n\n`Python 2` is not supported.\n\n# Features\n- Object Oriented API\n- Querying\n- Lazy loading (Events)\n\n# Config\nThe token that will be used can either be sent as an environement variable:\n```bash\nCC_TOKEN=<TOKEN> python3 main.py\n```\nor parsed to the constructor:\n```python\ncc = ClientCentral(production=True, token=\"123\")\n```\n\n# Example usage\n\n```python\nimport clientcentral.ticketformatting as tf\nfrom clientcentral.clientcentral import ClientCentral\n\n# Production 'false' will run on qa.cc\ncc = ClientCentral(production=True)\n\n# This will create a ticket in the Managed Services workspace.\n# In this example custom_fields {\"id\": 17, \"values\": 0} refer to \"Security related\" -> \"No\"\n# Theses values can be found by following the following instructions: https://clientcentral.io/support/cc/kb/articles/1661-tickets-api-creating-tickets\nticket = cc.create_ticket(subject=\"New awesome subject\" ,\n                          description=\"this is an awesome ticket\",\n                          project_id=8,\n                          workspace_id=16,\n                          custom_fields_attributes=[{\n                              \"id\": 17,\n                              \"values\": 0\n                          }, {\n                              \"id\": 75,\n                              \"values\": 363\n                          }])\n\nticket.comment(\"<p>\" + tf.bold(\"I am BOLD\") + \"</p>\")\n\n# Get the ticket's creator\nprint(\"Ticket creator: \" + ticket.owner.name)\n\n# Get the ticket's status\nprint(\"Ticket status:\" + ticket.status.name)\n\n# Print the ticket's description\nprint(\"Ticket description: \" + ticket.description)\n\n# Add a user to watchers\nticket.add_user_watcher(14012) # 14012 refers to the user id in this case its \"Thomas Scholtz\"\n\n# Change the description of the ticket\nticket.description = \"New and improved ticket description\"\n\n# Finally after making all changes commit them.\nticket.commit()\n\nfor comment in ticket.comments:\n    if comment.created_by_user:\n        print(\"Comment from: \" + comment.created_by_user.name + \" says: \" + comment.comment)\n\n# Ticket events, change_events and comments are lazy loaded.\nfor change_event in ticket.change_events:\n    if change_event.created_by_user:\n        print(\"Change by: \" + str(change_event.created_by_user.name))\n    for change in change_event.changes:\n        print(\"Changed: \" + str(change.name) + \" from: \" + str(change.from_value) + \" to: \" + str(change.to_value))\n```\n\n# Example query\n```python\nfrom clientcentral.clientcentral import ClientCentral\nimport clientcentral.query as operators\n\n# Production 'false' will run on qa.cc\ncc = ClientCentral(production=True)\n\n# This will return a list of all tickets that are:\n# open,\n# in workspace with id 87,\n# created by the user with the email 'thomas@labs.epiuse.com',\n# has not been updated since 2019-02-20,\n# subject contains 'New awesome subject'\ntickets = cc.query_tickets().filter_by(\n            operators.and_( operators.statement(\"status.open\"),\n                            operators.comparison(\"workspace_id\", \"=\", \"87\"),\n                            operators.comparison(\"created_by_user.email\", \"=\", \"'thomas@labs.epiuse.com'\"),\n                            operators.comparison(\"updated_at\", \"<\", \"'2019-02-20'\"),\n                            operators.comparison(\"subject\", \"CONTAINS\", \"'New awesome subject'\"))\n                           ).all()\n\nfor ticket in tickets:\n    # Get the ticket's creator\n    print(\"Ticket creator: \" + ticket.owner.name)\n\n    # Get the ticket's status\n    print(\"Ticket status:\" + ticket.status.name)\n\n    # Print the ticket's description\n    print(\"Ticket description: \" + ticket.description)\n\n    # Ticket events, change_events and comments are lazy loaded.\n    for comment in ticket.comments:\n        if comment.created_by_user:\n            print(\"Comment from: \" + comment.created_by_user.name +\n                  \" says: \" + comment.comment)\n    for change_event in ticket.change_events:\n        if change_event.created_by_user:\n            print(\"Change by: \" + str(change_event.created_by_user.name))\n        for change in change_event.changes:\n            print(\"Changed: \" + str(change.name) + \" from: \" +\n                  str(change.from_value) + \" to: \" + str(change.to_value))\n\n\n```\n\n# Contributing\nFor this repository we are enforcing the use of `Commitizen`. Respective merge requests require to follow the format created from `Commitizen`. More info can be found at: http://commitizen.github.io/cz-cli/\n\n\n",
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