{ "info": { "author": "Roberto Longobardi", "author_email": "seccanj@gmail.com", "bugtrack_url": null, "classifiers": [ "Development Status :: 4 - Beta", "Environment :: Web Environment", "Framework :: Trac", "Intended Audience :: Customer Service", "Intended Audience :: Developers", "License :: OSI Approved :: BSD License", "Natural Language :: English", "Operating System :: OS Independent", "Programming Language :: Python" ], "description": "Often struggled with thousands of Trac tickets and missing a clear picture of where the problems are?\r\n\r\nTicket Tree allows you to categorize your tickets based on the areas affected. \r\nGiven this categorization, you can then display the tickets in a tree, getting a better picture \r\nof the areas and sub-areas with more problems.\r\nIn addition to that, the tree view lets you navigate your tickets more easily.\r\n\r\nThe categorization mechanism is really simple, as it's based on the ticket title.\r\nYou will use the dash '-' character to define the category and sub-categories in your tickets.\r\n\r\nFor example, giving the following title to a ticket:\r\n\r\n User Interface - Main menu - File menu - Unable to click on the \"Open File\" item\r\n\r\nwill display your ticket in the tree as follows:\r\n\r\n + User Interface \r\n + Main menu \r\n + File menu\r\n Unable to click on the \"Open File\" item\r\n\r\nFor more information, go to the home page on Track-Hacks:\r\nhttp://trac-hacks.org/wiki/TicketTree\r\n \r\nThe project source code is hosted on SourceForge.net: http://sourceforge.net/projects/tickettree/\r\n\r\n\r\n=== Statistics: ===\r\nNext to each category you will see the number of all tickets, and the detail of open and \r\nclosed tickets, in that category.\r\n\r\n=== Searching and Filtering: ===\r\nYou can quickly search and filter tickets in the tree using the \"Find\" text box.\r\nJust start typing text in it to see your ticket tree reducing and highlighting only the tickets\r\nmatching your text.\r\nYou can type more than one word: only the tickets matching all of them will be displayed.\r\nSpecial words are \"open\" and \"closed\": they will limit the view to only open and closed tickets,\r\nrespectively.\r\n\r\n=== Querying: ===\r\nThe plugin provides a macro, which lets you build custom ticket trees based on specific ticket \r\nqueries.\r\nUsed without any parameter, the macro will display a tree with all of the tickets.\r\n\r\n=== Simplified categorization: ===\r\nAn interesting feature is the ability to open a ticket in a specific category directly from the \r\ntree. \r\nNext to each category you'll find a \"new\" link, clicking which you will be opened the ticket \r\ncreation page with the ticket's title already built with the corresponding category and \r\nsub-categories, and a place-holder for the ticket's short description to follow.\r\n\r\n=== Refreshing: ===\r\nThe \"Refresh\" button is useful to perform the query again and update the tree.", "description_content_type": null, 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